Accessibility Statement

StartHere is committed to ensuring that this website is accessible to the widest possible audience, regardless of technology or ability.

Using the site

Navigating the site

Access keys

All pages have the following access keys:

  • Access key 0 - Accessibility information (this page)
  • Access key 1 - Home page
  • Access key 3 - Site map
  • Access key s - Skip navigation

The access keys used on this website conform to UK Government recommendations.

How to use access keys:

Windows:

  • Internet Explorer 8 > Hold down the ALT key and press the number of the access key
  • Internet Explorer 5 and higher > Hold down the ALT key and press the number of the access key, release both keys then press ENTER
  • Firefox 2 and higher > Hold down the ALT key and SHIFT key and the number of the access key
  • Safari 4 and higher > Hold down the ALT key and press the number of the access key
  • Safari 3 > Hold down the ALT key and press the number of the access key
  • Google Chrome 3 and higher > Hold down the ALT key and press the number of the access key. Note: SHIFT is also required in some circumstances.
  • Opera > Hold down the SHIFT key and ESC key, release both keys to let the browser list the available access keys.

Mac OS X:

  • Firefox 2 and higher > Hold down the CTRL key and press the number of the access key
  • Safari 4 and higher > Hold down the CTRL key and OPT key and press the number of the access key
  • Safari 3 > Hold down the CTRL key and press the number of the access key
  • Google Chrome 3 and higher > Hold down the CTRL key and OPT key and press the number of the access key
  • Opera > Hold down the SHIFT key and ESC key, release both keys to let the browser list the available access keys.

If your browser or operating system is not listed, please refer to your manufacturer’s website or manual for more information.

Breadcrumb navigation

All pages of this site have a breadcrumb trail to aid in navigating the site by showing you what page you are currently on, how you got there and how to move back to the places you have been.

Site map

The site provides a site map that lists every page, providing a simple alternative method of navigation. A link to the site map can be found at the top of every page.

Skip links

All pages of this site have a visible ‘Skip navigation’ link that will jump over the main navigation and breadcrumb trail and land on the main content.

To use the ‘Skip navigation’ facility either click the link or use the access key ‘s’.

Links

All links open in the same window and have been written to make sense when read out of context by screen reading software. All links have high contrast highlighting when in focus. In addition, a number of links have a title attribute, which describes the link in greater detail. Note: title attributes can usually be seen in a tooltip when the mouse pointer is over a link.

Customising the appearance

Resizing the text

All text on the site can be resized by using the provided text resize control (‘AAA’), found in the top right hand corner of the page. To resize the text to 150% click on the middle ‘A’. To resize to 200% click on largest ‘A’. To return to the default size of 100% click on the smallest ‘A’. Note: This feature requires JavaScript enabled.

Alternatively, you can use your browser to resize the text:

  • Internet Explorer: Select View > Text size or hold Ctrl and roll your mouse wheel if you have one
  • Mozilla Firefox: Select View > Text size or hold Ctrl and roll your mouse wheel if you have one
  • Opera: Select View > Zoom or hold Ctrl and roll your mouse wheel if you have one
  • Safari: Select View > Make text bigger or hold Ctrl and roll your mouse wheel if you have one

Alternate style sheets

This site allows alternate style sheets to be used to change the visual presentation of a page. The style sheet switcher control, found in the top right hand corner of the page, allows the style sheet to be changed from the default to a dyslexia or low-vision optimised alternative to aid users with cognitive and/or visual impairments.

To change to the dyslexia style sheet, click on the ‘A’ with the brown background. To change to the low-vision style sheet, click on the ‘A’ with the black background. To change to the default style sheet, click on the ‘A’ with the white background.

The style sheet preference is saved in a ‘cookie’. This means that if you select the low-vision style sheet and navigate away from the site or closes the browser, when you re-visit the site the low-vision style sheet will be loaded automatically. Note: This feature requires JavaScript enabled.

This site also supports user style sheets. Please refer to your browser manufacturer's website or manual for more information.

How the site is built for accessibility

The following techniques have been implemented to help improve accessibility:

  • Layout and navigation is consistent throughout the site.
  • Text is large and a common web font (Arial) to make it easy to read.
  • Relative units of measurements are used for the majority of elements to improve text and browser resizing.
  • Images have appropriate alt descriptions to convey information.
  • Images of text are avoided and kept to a minimum.
  • Colours are not the only method of providing information.
  • Text and background colours have a high contrast ratio.
  • Headings have a logical structure.
  • Tables are only used to present data.
  • Cascading Style Sheets (CSS) are used to control all of the presentation.

Accessibility statement

This website is run by StartHere. We are committed to ensuring that this website is accessible to everyone regardless of technology or ability.

This site conforms to WCAG 2.0 (Web Content Accessibility Guidelines 2.0) Level AA. This site has been developed to meet W3C (Word Wide Web Consortium) standards for HTML and CSS.